Managing IM Contacts
Adding Contacts
Before you add a contact, make sure that you're connected to the
appropriate IM account.
Click the Trillian Button at the upper-left of
your contact list, then Add Contact:

Select the appropriate Account and your
friend's Username on that service.
Tip: Some services require a full email address for your
friend's username. Tip: If your friend is on a service
that requires authorization for add requests, you won't be able to
chat until your friend accepts you.
Combining Single Contacts Into Metacontacts
If one of your friends has an account on multiple services, you
can combine them into one icon!
You'll be able to double-click their icon to open a chat with
whichever service they're active on (you can manually configure the
priority). You will also be able to single-click their icon to
expand/collapse a list of accounts contained within their combined
metacontact.
Here's how:

- Hold down your mouse to drag one contact onto another. In this example, we're combining Kevin's Google Talk account with his Trillian Network account.
- Decide the name for this combined contact, as it will appear only in your contact list.
- Drag to re-order which account takes precedence, for when you double-click this contact to chat.
- Combine!
- Click the combined contact's icon to
expand/collapse its entry list.
Tip: Drag a combined contact's entries to re-order priority. Tip: You can combine more than two at a time by holding down your Ctrl key, clicking each contact, then right-clicking one of them and choosing Combine Contacts.
Using Combined Contacts
Double-click a combined contact and Trillian will automatically
choose which service to use. It is based on which services are
online, offline, away etc. You can change the order of precedence
when the combined contact is expanded.
Drag the entries to reorder them.
Double-click an individual entry if you wish to forcefully choose a
particular service.
Tip: You can set Trillian to auto-expand Metacontacts when you
place your mouse over them by checking the box in Preferences >
Contact List > Expand MetaContacts when the mouse cursor goes
over them. Tip: You can change which service you're using
while talking to a combined contact. Click your friend's name at
the top fo a message window and a drop-down box will reveal your
choices.