Managing IM Contacts

Adding Contacts

Before you add a contact, make sure that you're connected to the appropriate IM account.
Click the Trillian Button at the upper-left of your contact list, then Add Contact:

windows-contacts1.png

Select the appropriate Account and your friend's Username on that service.
Tip: Some services require a full email address for your friend's username. Tip: If your friend is on a service that requires authorization for add requests, you won't be able to chat until your friend accepts you.

Combining Single Contacts Into Metacontacts

If one of your friends has an account on multiple services, you can combine them into one icon!
You'll be able to double-click their icon to open a chat with whichever service they're active on (you can manually configure the priority). You will also be able to single-click their icon to expand/collapse a list of accounts contained within their combined metacontact.
Here's how:

windows-contacts4.png

  1. Hold down your mouse to drag one contact onto another. In this example, we're combining Kevin's Google Talk account with his Trillian Network account.
  2. Decide the name for this combined contact, as it will appear only in your contact list.
  3. Drag to re-order which account takes precedence, for when you double-click this contact to chat.
  4. Combine!
  5. Click the combined contact's icon to expand/collapse its entry list.
    Tip: Drag a combined contact's entries to re-order priority. Tip: You can combine more than two at a time by holding down your Ctrl key, clicking each contact, then right-clicking one of them and choosing Combine Contacts.

Using Combined Contacts

Double-click a combined contact and Trillian will automatically choose which service to use. It is based on which services are online, offline, away etc. You can change the order of precedence when the combined contact is expanded.
Drag the entries to reorder them.
Double-click an individual entry if you wish to forcefully choose a particular service.
Tip: You can set Trillian to auto-expand Metacontacts when you place your mouse over them by checking the box in Preferences > Contact List > Expand MetaContacts when the mouse cursor goes over them. Tip: You can change which service you're using while talking to a combined contact. Click your friend's name at the top fo a message window and a drop-down box will reveal your choices.