Welcome to Trillian! Start here to get up and running quickly. We hope you enjoy Trillian and we're always interested in hearing your feedback!

Thanks for choosing our software,

~The Cerulean Studios Team

Installing Trillian for Mac

How to get Trillian for all versions of Mac OS X

Using Safari, visit the Trillian home page and click Download Now as shown below:

Installing Trillian from the Mac App Store

If you have Mac OS X 10.7 Lion (or Mac OS X 10.6.6 Snow Leopard)then you can install Trillian for Mac directly from the Mac App Store by clicking the download link on our home page, as shown above.

Installing Trillian for Mac without the Mac App Store

After you've clicked the Download Now link on the Trillian home page, Safari will download Trillian for Mac to your desktop or download directory. View the progress of the download in Safari's Downloads window. You may open your Safari Downloads window by pressing Option+Apple+L.

Click the magnifying glass in Safari's Downloads window. This will reveal the downloaded Trillian in your Finder:

Next, drag Trillian from your Downloads folder into your Applications folder (or wherever you want it, e.g. Desktop folder). This will install Trillian for Mac!

Installed

After you drag Trillian from your Downloads folder onto your desktop (or Applications folder) it is installed.

Double-click Trillian's icon to launch the app.
If you ever have a hard time finding Trillian, simply click the Spotlight Search in the upper-right corner of your Mac's display. Type in "Trillian" then choose the first result designated as an application.

Signup

Do you already have a Trillian Account?

If you're new to Trillian, or if you've only used Trillian 3.1 for Windows, you'll need an Trillian Account. Trillian is our new network which not only keeps your settings synchronized between devices and Trillian for Web, but allows for secure communication with other Trillian users using enhanced features that we wouldn't be able to implement without our own network.
If you already have a Trillian Account you do not need to register for a new account. Just sign in with your existing username and password. If you forgot your username, or lost your password, you can have either mailed to you by visiting the Trillian Account management page on our web site.

Adding IM Accounts

Accounts can be added, changed or deleted any time that Trillian is running. We'll walk you through the steps below:

1. Click the service icons at the top of your contact list.

1. Press the [+] icon underneath your list of accounts, then choose Add Account.

1. Choose which Service this account uses.
2. Enter the username you use for this account. Note that some services use a full email address as usernames.
3. Enter the password for this account.
4. Click Add.

Your account will now connect! Clicking the service icons on your contact list will allow you to control all of your accounts.

Status, Connecting, Disconnecting

Setting Status for All Services

Your current status and your status message are displayed at the top of your contact list.
To change your status for all accounts to Online, Away, Invisible or Offline, click the status indicator at the top of your contact list:

Setting yourself to Away will automatically set your status message.
Setting yourself to Online will bring you back from Away.

Disconnecting All Services

To disconnect from all services, set your status to Offline.

Reconnecting All Services

To reconnect to all services, set your status to Online.

Setting Your Status Message for All Services

Your status message is shown to your friends in their contact lists. You can set it at any time by clicking it at the top of your own contact list:

1. Click your status message.

1. Type a new status message.
2. Click the Set Status button.

Controlling Individual Services

You may control each of your accounts individually by clicking the service icons shown at the top of your contact list. An Accounts window will appear:

Adding Contacts and Groups

You can add a contact to Trillian at any time. Follow the steps below:

1. Click the [+] button at the bottom of your contact list.
2. Choose Add Contact. You'll then be able to fill in some details:

1. The account you're adding the contact to. You need to have an account on the same service as your contact.
2. Select a group to place this contact into. You can always move them later.
3. The contact's username. Note that some services use full email addresses.
4. Confirm by clicking the Add button.
   Some services will send a Reason to the contact when you add them, requiring the contact to approve your add request. If you don't know the other person, or if you have reason to believe they won't recognize you, be sure to put something identifiable into here (e.g. "Hey Peter, it's Nina from Corporate Accounts Payable").
   You can set a display name later.

Chatting

To send a message, double-click a contact and begin typing: