Trillian will not log into my Google Talk account

mikegagliano72's Avatar

mikegagliano72

21 Feb, 2013 10:10 PM

Hello...was having this problem before I upgraded to TPro Lifetime, but the problem persists. Cannot log into my Google Talk account from Trillian on 3 different OS platforms: Windows 7 PC, Mac OSX 10.6.4, Android (Phone) 4.1.1.

Trillian keeps insisting that my password is incorrect. I deleted and retyped the correct password to no avail. I also made sure that I am not logged into G-Talk from anywhere else. I am not getting a numbered error message.

Please help! Thanks in advance...

-Mike

  1. Support Staff 2 Posted by Glenn on 22 Feb, 2013 02:37 PM

    Glenn's Avatar

    Have you enabled two step authentication on your Google account?

  2. 3 Posted by mikegagliano72 on 22 Feb, 2013 03:12 PM

    mikegagliano72's Avatar

    Yes I have. I didn't even think about that.

    Is there a way to authenticate Trillian with 2SV on my Google account?

  3. 4 Posted by mikegagliano72 on 22 Feb, 2013 03:31 PM

    mikegagliano72's Avatar

    Glenn- Okay, Problem solved. It hadn't occurred to me that I'd need to
    generate a new app-specific password. Thanks for your help! -Mike

  4. Support Staff 5 Posted by Glenn on 25 Feb, 2013 02:26 PM

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    You're welcome! Please let me know if you need further assistance.

  5. 6 Posted by Ray on 01 Mar, 2013 10:42 PM

    Ray's Avatar

    This comment was split into a new private discussion: Trillian will not log into my Google Talk account

    I tried the app-specific password, but it didn't work. Any other ideas?

  6. 7 Posted by Aldo on 26 Apr, 2013 07:57 PM

    Aldo's Avatar

    I had the same problem, I tried 2-step verification but I still cannot connect. I'm running Mac OS 10.7.3 and just downloaded Trillian 1.4.52 today. Any help?

  7. 8 Posted by jb on 26 Apr, 2013 11:04 PM

    jb's Avatar

    I also downloaded trillian today (i had to reset my password) and can not log into gtalk

  8. Support Staff 9 Posted by Glenn on 29 Apr, 2013 01:47 PM

    Glenn's Avatar

    @jb - Were you using two step authentication?

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