Facebook chat mobile users are not appearing in the contact list

Eric L.'s Avatar

Eric L.

23 Jun, 2012 09:05 PM

So, all of the mobile users for Facebook Chat are not appearing in my contact list... what's up with that?

Anyone know of a fix, or a workaround, or if this is normal? Any and all assistance is appreciated in advance.

Thanks,

  1. Support Staff 2 Posted by Scott Werndorfer on 02 Jul, 2012 04:16 PM

    Scott Werndorfer's Avatar

    Hi Eric - at the present time, Facebook's servers don't send us presence for mobile contacts through the XMPP interface that we use. We are hoping that they add this functionality in the future, at which point it should just start working automatically in Trillian.

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.