Facebook not working

hadi's Avatar

hadi

14 May, 2012 04:10 AM

Recently I removed all my known devices and logged out from all sessions from Facebook.
Now non of my Facebook chat apps (mobile and desktop) work! they all give me this message: "Please log in to www.facebook.com from a computer and follow the instructions given."
I try logging in from a computer browser and I get no instructions.
My Facebook security settings are as follows:
Secure Browsing enabled.
Login Notifications disabled.
Login Approvals is not required.
Recognized Devices No recognized devices.

Showing the most recent page of comments. View the first page

  1. Support Staff 32 Posted by Glenn on 05 Apr, 2013 01:44 PM

    Glenn's Avatar

    Please make sure you're on the latest version of Trillian, available here:
    http://trillian.im/get/windows/

  2. 33 Posted by sarslan on 05 Apr, 2013 01:47 PM

    sarslan's Avatar

    Hi Glenn
    As I mentioned in the forum topic I tried all the suggestions provided
    there.

    Thank you

  3. Support Staff 34 Posted by Glenn on 05 Apr, 2013 01:50 PM

    Glenn's Avatar

    @sarslan - reading through the entire thread, I didn't see any suggestion to make sure you're on the latest version of Trillian. Many people have reported this issue and were using build 14 - not the latest, which is build 15. If you're certain you've updated to build 15 and it is still not connecting, let me know.

  4. 35 Posted by sarslan on 05 Apr, 2013 02:03 PM

    sarslan's Avatar

    You have posted "4 Posted by Glenn on May 16, 2012 @ 04:53 PM" and suggested to use the latest version which was a beta back then, as any sane person would do I checked if I have the latest version. And yes, I do have the latest version and I am still having trouble connecting.

  5. 36 Posted by Vernon Kurt on 05 Apr, 2013 02:06 PM

    Vernon Kurt's Avatar

    ________________________________
     From: Glenn <[email blocked]>
    To: [email blocked]
    Sent: Friday, April 5, 2013 9:50 AM
    Subject: Facebook not working [Windows questions]

  6. 37 Posted by Nedup Wangchuk on 06 Apr, 2013 02:40 PM

    Nedup Wangchuk's Avatar

    plz can anyone help me wit my facebook...coz itz nt working in my laptop, it displays problem loading page. i tried every browser and also changed the settings in internet option. one rhing i want you to kno is am browsing net through wireless and you might think that that i have to contact server and i did it but it is still not working....other students laptop works in browsing facebook but y not mine? plz help me...

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.