Sorting contacts by status in Mac should push Mobile contacts to bottom
antenucci.d
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Last I remember, Trillian had mobile contacts below Away contacts. Everyone I know who uses "mobile" isn't available on mobile, but I have a lot of folk who set their status to Away, even though they are available. Is there a way I can have mobile below Away contacts (besides Manually sorting one by one?)
Support Staff 2 Posted by Rachel Blackman on 07 Feb, 2012 05:32 PM
Hi! Thanks for the suggestion; right now, there's no way to change the order of sorting in status messages.
From a technical standpoint you are mobile, you are on a device but have not set yourself away (or otherwise unavailable); this makes it the mobile equivalent of online/available, but slightly less available (since they're on a mobile device rather than a desktop). The sorting thus goes in order of availability -- online, mobile, away, etc. It's also in line with what the majority of users wanted in testing.
Unfortunately, it sounds like you have an unusual case where your contacts use availability in a different way, which makes that particular order less useful to you. In the future builds we may let people manually pick what order they want status messages to sort into, so that they could sort away above online if they wanted or whatever else; right now, we've wanted to keep the feature simple, and so there's only the one option in terms of descending availability.
Sorry for the inconvenience, but I do hope that helps clarify the reasoning at least!