Video Chat not working with Yahoo Messenger

mrtolbert's Avatar


20 Jan, 2012 12:25 AM

Hello i am trying to video chat or do a video call with my friend on yahoo messenger. They are telling me that it says that mrtolberts configuration does not suport video calls? Did i not install trillian properly to make this work?

  1. Support Staff 1 Posted by Glenn on 23 Jan, 2012 10:21 PM

    Glenn's Avatar

    When you go to Preferences->Video and Voice, do you see configuration options that are available? If you go to Preferences->Accounts and select your Yahoo! account, there should be a Settings button - when you click it, along the left, there is a Webcam category. One the Webcam configurations screen, are options available?

    What client is your contact using? Are they using Trillian or Yahoo! or something else?

    Glenn Seibert
    Cerulean Studios

  2. 2 Posted by Andrei on 24 Jan, 2012 09:10 PM

    Andrei's Avatar

    I have the same issue. I am not even able (there is actually no option for video call) to call any yahoo contact.. Why is that??

  3. 3 Posted by Miki on 26 Jan, 2012 07:00 PM

    Miki's Avatar


    Based on what Don said at, i thought Trillian Yahoo calls (audio or video) were not possible.
    Now i am confused, is it or ..?


  4. Support Staff 4 Posted by Glenn on 26 Jan, 2012 07:46 PM

    Glenn's Avatar

    In Yahoo!, it's video only. In Astra, it's audio and video.

    If you right-click on a contact in your contact list, you'll see the options - for Astra or Yahoo! contacts only.


  5. Glenn closed this discussion on 26 Jan, 2012 07:46 PM.

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