Possible bug: Unable to contact people using Facebook Messenger.
Charles
When I use Trillian (either, iphone or Windows), people using Facebook Messenger are unable to receive my messeges and appear offline to me. If I go to the Facebook website they appear online and messeges work properly.
This is the official Facebook messenge app I am refering to: http://itunes.apple.com/us/app/facebook-messenger/id454638411?mt=8
2 Posted by Charles on 22 Jun, 2012 12:34 PM
Forgot to add: There is an unresolved thread on the forum with people reporting similar issues: http://forums.ceruleanstudios.com/showthread.php?t=104872
Support Staff 3 Posted by Scott Werndorfer on 02 Jul, 2012 04:17 PM
Hi Charles - is this still happening? Have you ever been able to communicate with users of the Facebook Messenger app?
4 Posted by Charles on 03 Jul, 2012 01:18 PM
It works perfectly with people using the Facebook web site. But people on the facebook messenger app appear offline to me and they don't receive my messeges.
5 Posted by Charles on 03 Jul, 2012 01:19 PM
It never worked for the app.
6 Posted by Frank on 09 Jul, 2012 11:22 AM
@Scott Werndorfer
I have been experiencing the same exact bug as well as eryone I know that use trillian with facebook contacts. Never worked for me either.
All people using the Facebook for iOS or Facebook messenger Appear offline to Trillian. And offline messages are no working for Facebook.
This bug should be fixed. According to the thread charles posted there are many others with the same problem.
7 Posted by Tobi on 06 Jan, 2013 10:18 PM
I have been experiencing the same bug. People using facebook messenger appear offline to trillian. messages they send do not arrive in trillian, neither in the pc version nor in the android version. they arrive in the facebook app/website only. As the number of people using facebook messenger seems to increase, it would be a good idea to fix this soon.