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George's Avatar


21 Jan, 2012 12:57 PM

This is what I see when I try to register a new account on my BlackBerry Tour 9630. It will sit there indefinitely. If I try to use an existing account, it says "Signing in . . ." and just sits there forever. I'm a bit disappointed as I'd paid $4.99 to get the "best" IM client and I can't get it working. Please help. Thanks.

  1. 1 Posted by George on 21 Jan, 2012 01:48 PM

    George's Avatar

    It's working now. There was a propagation delay in the system between activating an account and being able to use it on the BlackBerry.

  2. Support Staff 2 Posted by Don Petty on 23 Jan, 2012 12:08 PM

    Don Petty's Avatar

    There shouldn't be any delay before you can use your account on Blackberry. Let me know if you are still having trouble.


  3. 3 Posted by geprescott on 23 Jan, 2012 08:50 PM

    geprescott's Avatar

    Thanks. It's working fine now.

  4. Don Petty closed this discussion on 23 Jan, 2012 08:51 PM.

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